Frequently Asked Questions
All the answers you need regarding order, delivery, payment, and return processes.
How long will it take for my order to be shipped?
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Orders placed until 16:00 on weekdays are delivered to cargo on the same day. Orders placed on Saturdays and Sundays are shipped on Monday.
What is your exchange and return policy?
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You can return or exchange the products you purchased free of charge within 14 days after delivery, along with their original box and invoice. Return conditions may vary for opened or damaged products.
Do your products have a warranty?
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All electronic products sold on our site are under manufacturer or distributor warranty for at least 2 years. Your warranty certificate and invoice are sent to your email address.
How much is the shipping fee?
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Sitemiz üzerinden yapacağınız 3000 TL ve üzeri alışverişlerinizde kargo tamamen ücretsizdir. 3000 TL altındaki siparişlerinizde ise standart kargo ücreti 350 TL'dir.